COMMON QUERIES

You Asked, We Answered

HOW DO YOU PURCHASE ITEMS?

you can place an order by adding the items you wish to purchase into your cart, then send a screenshot of your cart to us via instagram @etoile.jewls
do note that checking out via this site will not count as placing an order and payment will not be refunded

WHAT ARE THE PAYMENT OPTIONS?

payment can be made via internet banking / ATM transfer to 04121083029 or paynow to UEN 53391925L

*do send a ss of the payment and mailing will only be made aftr confirmation of payment

WHAT IS YOUR RETURN POLICY?

we do not take responsibility for any goods lost or damaged during shipping.
refunds and exchanges are also not allowed
order cancellation can only be made before order invoice is sent out

FAQ: FAQ